Returns & Exchanges
At Hobbii, we want you to be completely satisfied with your yarn and accessories, which is why we offer a generous 365-day return policy on all unused items in their original packaging. Whether you ordered the wrong color or simply changed your mind, our hassle-free process ensures your home crafting projects stay stress-free.
Prepare Your Items
Ensure the yarn, needles, or home decor items are unused, with labels intact and in their original packaging to qualify for a full refund.
Register Your Return
Visit our online return portal to enter your order number and email address, then select the specific items you wish to send back to us.
Print and Attach Label
Download and print your prepaid shipping label from the portal and securely attach it to the outside of your return parcel.
Ship and Refund
Drop off your package at the nearest designated carrier location; once received at our warehouse, your refund will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing